Предприниматель | Информационно-аналитический журнал - Part 19

How to identify a bad strategy

Experts cite other people’s mistakes

Often, the company says in its new strategy , using high-sounding phrases like ” We will provide our Clent perfect service”, “Every year , our earnings will continue to grow “, ” Very soon, we will become an international company , and our costs are decrease every year for so many . ” Author of the book ” Good strategy , bad strategy ,” Richard Rumelt argues that these are not all of announcements strategy , and in themselves they represent a bad strategy.

What is the difference between a good and a bad strategy

After analyzing the work of many companies , Rumelt has identified some factors that should be avoided . Here are some of them: high-sounding phrases , not confirmed any actions lofty goals without specifying how they will be achieved through a lot of priorities and goals are not mutually compatible . According Rumelta like of announcements can be complemented with beautiful figures. The reports of Enron, known for its unsuccessful history, have always been the presence of such beautiful words and numbers that sort of confirmed the plans and strategy of the company . Thus fell the fact that the markets for products of Enron’s very different from the markets for electricity and gas.

It is not enough to be able to reject a bad strategy , you need to be able to see and horoshuyu.V good strategy always three elements: an indication of problems to be solved , how to solve this problem and the list of actions that the company plans to take. As to the first part , everything is clear : it is necessary to outline the range of actual and potential problems in order to find out which of them can be critical for the company . However, determining what zaklyuyaaetsya winning strategy , as it is difficult for people from the outside, but also the management of the company . Therefore, students in the MBA courses are always invited to complete information about the company , from the person of the head and ending with the situation, which at the time was on the market. So students need to figure out the factors that can be both successful and vice versa – to cause problems. After all, it is often such that companies did not mention what she puts any of the mission or in the strategy.

Take for example the slogan of Wal-Mart, which reads: ” Save money , live better.” The company is committed to expanding its network of stores in those places where the discounters have never been . A key element of the strategy is not in the location of individual stores . After all , even the most distant from the retail person is aware that in the village where very few people, the demand for products is much lower than in the city. a key factor in the strategy of the company is exactly how the chain stores : as a network of so many small shops , the distribution of goods between them becomes much easier, and it allows you to beat the competition . Most importantly, this strategy is not easy to copy , because open up a whole chain of stores is much more difficult than to open one store .

The risk that can be avoided

In the book “Choosing to be a great ” Morten Hansen and Jim Collins rassakazyvayut of those strategies that have in the past led the company to success , or , or provalu.Samye successful companies they called 10Xers, are included in this list of the companies , whose business has grown over 15 years 10 times. In this case, were taken into account only companies that were clear strategy and well aware of their plans.

The process of development of these companies authors equate the marathon length of 20 miles . Only properly calculate the forces , it is possible to overcome this distance . That is, you first need to rely on yourself , and then to external circumstances . At the front of the screen than it is in those cases where the circumstances are terrible, and when they are favorable . Also, Hansen and Collins in his book, describe in detail how to care company Southwest Airlines to manage the development of their business. Annually route map of enriched only 4 of the city, despite the fact that hundreds of cities were interested in it. And when washed over the crisis , Southwest Airlines has flourished .

It turns out that the difference between ordinary and successful companies is that the latter can anticipate tough times . And if you act on a ” take risks and to act quickly in order to succeed ,” you can very quickly come to failure. Therefore, the authors recommend beginning businessmen remain “constructive paranoid “: it’s better to measure seven times and then cut off, to avoid their full potential , and to always think about what could go wrong .

If you want to experiment , it is best to do so, even in the event of failure , you will not regret it . Do not try to follow new ideas , no matter how promising they may seem at first glance, better use the old but proven methods. Bill Gates does not work on Windows prekraal even after the market has its OS2. Steve Jobs has approached the question of chain stores with considerable accuracy. And if you want to act quickly , it is excessive or samondeyannost or herd instinct . In such cases, svegda stop yourself and try to be a cold and calculating strategists .

Statistics and intuition: how to make decisions

The disadvantage of most start-ups is too optimistic in planning future development.

Can I make decisions , relying on intuition ? According to recent studies , when making decisions play a significant role emotions and from time to time, these emotions can help in decision making – while fighting fires , surgery , or in the choice of the artist to the gallery. But always rely on intuition is very dangerous for beginners in business , as it can lead to the collapse of their business .

The fear of losing something interferes with something to gain

Daniel Kahneman , a Nobel Prize , in his book “Thinking fast and slow ” describes how the intuition : that which intellectual methods used by the people and how the mind processes information , creates connections and forms conclusions. It is these relationships that we believe true, often lead to failure.

In one of his works of Daniel Kahneman and his colleague Amos Tversky argues that because of the fears that are inherent in the human brain , any loss becomes more important than the possible acquisition. As a result, most of the people rather than be guided by mathematical calculations to determine their chances , refuse to submit to them an opportunity. According to studies, when the importance of the event was defined as 95% of people rated it an average of 79.3 %. At what people often overstate the possibility of events , almost unbelievable , and were willing to pay a premium just to protect yourself from them.

Errors in Statistics

Many people make the mistake of relying on statistical data collected by examples of small forms. Kahneman in his work gives it the name “mystique of small numbers ,” explaining that the errors in the statistics occur much more frequently in the calculation of the common parts . For example, according to U.S. government studies , the students significantly smaller schools do well in school compared to their peers who are enrolled in large schools. But were later carried out more in-depth studies that refute the previous findings.

You can test yourself by answering the question: In which hospital is more likely that one particular day the light will be more than 60% of the boys – to the hospital, where every day 15 children are born , or the one where the light appears 45 children? A similar study conducted journal Science. The correct answer is – more chances in the hospital , where every day fewer children , as in the one where they were born more , averaging effect is much higher.

lessons of success

However, talking about the statistics should not be when people do not take it at all. According to official data, in the USA, the main drawback of most start-ups is too optimistic in planning the future of the company, even when statistics belies this optimism . Restaurants open where some had already been closed . Project managers rarely take into account the data on the same project opened in the past , because each of them is sure in their uniqueness.

Thus , people have resorted to generalize in those cases where it is not needed . Statistical concept of regression to the mean number is a phenomenon where improbable events are equal to the average indicators. Luck abruptly ceases to accompany people , poor results are getting better , and good – worse . People tend to attach much greater importance to accidents than they deserve. Analysts are beginning to learn of the unexpected success , look for the causes of success and make predictions for the future, not taking into account the fact that the statistics for single indicators always contains such a term as ” outliers “.

What follow

As proved by researcher Philip Tetlock , long-term forecasts compiled by experts tended to be worse than random selection . Experts are analyzing the current situation , for example, the head of the company ‘s strengths , or performance of the management team , but to predict the company’s performance in the future they can not. They use only the facts , to replenish their own assumptions. According to Tetlock , the only difference between them and ordinary people lies only in the fact that the former are more confident in the accuracy of their forecasts and are always prepared to justify the mistakes committed earlier in forecasting.

So what is to be guided in making decisions ? Of course, you need to take into account all : stats, previous experience and external data . However, to get involved in the facts and figures is not worth it , because it can lead to collapse. Jonah Lehrer in his book “The Moment of solutions ,” says that as soon as the human brain becomes full of information , it begins to rely on intuition rather than logic

You can earn and sundials

Already 10 years have passed since Alexander Boldyrev , throwing biology, started a sundial . Tell this and other success stories .

Now the sundial can be seen in the capital park “Sokolniki ” Shchelkova on the waterfront and in the planetarium . The creation of these timepieces owned by Alexander Boldyrev , the owner of the studio , ” Sundial and artifacts .” Even 10 years ago, Alexander realized that the lessons gnomonikoy far more interesting than the biology classes (Alexander in biology ) . Technology to create a sundial Boldyrev studied independently from books.

At first it was not easy, but after a few years he managed to create the first sundial own assembly . Now businesswoman working mostly in the summer , because it was at this time he can get a few large and many small orders. In the winter, he sits at the computer , doing project work . Prices on his watch is very different: for example, the cheapest option will cost 20,000 rubles, but for the most expensive project Alexander received 2,000,000 rubles. As a businessman speaks on life, he gets exactly with small orders , while large orders require a lot of time and costs.

On average, Alexander makes one watch per month. First the stone pedestal and is calculated dial. After that comes the hard part – engraving. Alexander creates the project section is then produced in a photo , then using a special film section is transferred to the metal. Mothers who uses the work of Alexander , mined in the community : brass can be bought at a local factory , but the white stone brought from the Crimea friends who own the company ” Inkerstroy .” Typically, the sculptors use in the marble, but Boldyrev decided to give up this material, so as marble itself is not cheap , respectively, and the value of the artifacts will be more than a few times.Alexander does not compete with anyone.

Even overseas developers hours of sunshine even more, but not enough, so Alexander often receives orders from America and Europe. But to fulfill orders for foreigners is much more difficult , because the sundial made ​​for specific geographic coordinates , the radius of action of these hours is an average of 200 km. For example , the Moscow watch can display incorrectly in St. Petersburg. And was recently a case in which Alexander had , in contrast to the usual not work alone. He then served an order – an exact copy of the chronometer , which stands in Pompeii at the entrance to the Temple of Apollo . Then, for creating such a clock needed a team of five people. Then Alexander came to the aid of friends : they found the workers to ” Inkerstroe .” Now Alexander Boldyrev does not set itself big goals . In the near future , he plans to create a composition of the sculptures with a sundial in the park of the city of Kaluga (his client became the city government and the Kaluga plant Renault), and he wants to find a place in the capital for his workshop, as always ride in Zvenigorod, which is in a suburb of Moscow, he was tired .

Intelligent Investing

First of all it is necessary to focus on products that require great intellectual effort, not investments .

Now we understand that the situation is reminiscent of 2008 . Exchange rates are now very varied , and all the stock exchanges in avgeste collapsed . But the situation still does not look like a global crisis , and therefore minimize the development , constantly waiting , it would not be very sensible. All that we can now preprinyat – not relax.The factors that caused the financial crisis in the world , has not been resolved.

Financial systems are distorted . Change country risks . We realize that now uncertain times , and forced poetosu postraivatsya under the current reality. I can only say that Napoleon’s plans , we are not building , so do not expect rapid growth . We do not make long-term investments . Better not venturing ground for large industrial complexes , but do little machine that will soon be able to pay off. The next year, we plan to increase by 5-10%. In 2011, we planned that growth will be 15 %, and increased by 35 %, which is caused by stabilization after the sharp collapse in 2009 . But over the period of restoration business in 2010-2011 and there was no future . This is because many companies , many companies simply returned to the level at which they fell during the crisis.

We are currently working on expanding the range and the creation of new collections – these are the foods that require more intellectual than financial zatrat.My take to hire people who can offer us new ideas . In 2008, we started building the author’s collection of corporate gifts . In late 2010, was organized by the department of R & D, dealing with the fact that new development does . To date, we have developed 200 author gifts, half of which were created over the past year. The share of gifts designed by its own design decisions , in the back of the “Project 111” as of 2010 was 4.8 % , in 2011 , this figure increased to 6%. Sales of new products rose by 56 % over last year .For example , we recently developed a stick – machine , which can not be lost. Pri clapping machine beeps to follow in which you can find a machine. With that, the idea we found on Twitter, and then got in touch with the author . Also among our latest innovations is the stick – men , which we called “Professional” , a notebook designed specifically for heavy industry workers called Real Hard Work. On the pages of this notebook you can find almost everything – from the rulers of different species to various games such as sudoku and sea fight. Just recently we had zapushchenno knitting production , which allowed us to create knitted items in a corporate style .

We have made our management reporting more operational. If earlier reports all the income we could see only a few months , and therefore not immediately able to determine the cost of the subject, but now I get all the necessary each month. Da and I say to these reports more frequently . Also, we have become much more careful to control operating expenses. We are a bit limited freedom of department heads : we reduced the amount by which they can dispose of without approval .

Now the company is protected against a possible decline and lack of vendors in any industry. We work with all suppliers . When one industry there is a decline , always which industry will not grow tired . For example, when the banks collapsed , the collection business prospered , the esl will always be those who will order corporate gifts . For us, a more interesting overall situation in economic . For example , I’m not so interested in what happens outside the country , for me, is more important than how things in. Investment situation does not allow the expected growth. The business environment is not very positive for entrepreneurs . Also, we are inclined to go to the foreign market : continue razrabtku products can be in Russia , but to produce and sell better abroad.

Under another name: the experience of serial franchisee

What should I keep in mind when buying a franchiseAutumn 2008 .

Petropavlovsk- Kamchatsky. Before entering the store tightly zadraenny ” Tsentrobuv ” – turn . Opening of the first store in the town of cheap shoes people are waiting impatiently. Owner , 25 -year-old entrepreneur Taras Sharyge too eager . The company, which he bought a franchise and pay 540,000 rubles for the right to use the brand, allows to open stores only in season – fall and spring. Shopping center built in the summer, and a few months Sharyga paying rent on empty. “I was very nervous , tried to dissuade them ,” – says Sharyga . But on the first day of his patience was rewarded: the store sold a tenth of the purchased games for the season .

The ideal way to make a trade

” Tsentrobuv ” was the third – and last – Sharygi shop , open for franchising. By that time he already had experience in trading – own shop equipment for snowboarding and other extreme sports. The second such store town with a population of 200,000 people was clearly not needed, and the owner decided that franchising – the perfect way to make a trade.

In Petropavlovsk -Kamchatsky then built the first modern shopping center ” Shams “. “The owners have said : we want souvenirs , tourism and shoes. I say only that he was in Moscow , has held talks on franchising . They are wildly happy “- says Sharyga . He played for broke – no agreement on the hands were not. Reaching home , the young man got in touch with the ” Expedition ” and ” red cube “. Representatives of the first network agreed at once, the second had to be persuaded about a month. With ” TSENTROBUV “, the contacts you found on the Internet , too, agreed with no problems.

History of failure

All three franchises Sharyga recouped in less than a year and a half . But it turned out that each purchase a franchise – a business with a clean slate. In 2010, as an experiment Sharyga bought three franchises – apparel network Sasch, confectionery stalls Tip Top and sports shop “Pro Sport”. All three stories ended in failure , the entrepreneur has lost more than 4 million.

Sharyga recognizes that in many respects he is guilty . First of all, was wrong with the place – “Pro Sport”, for example, held the third floor of the shopping center , where visitors are few. But franchising in all three cases was limited to only sign. “Pro Sport” does not even require a lump-sum fee and royalty (for many franchisors absence of these payments – pride ) – only commercial equipment and supplies manufacturers’ recommendations . By comparison, before the first “expedition” company compensated for half of the cost of urgent delivery of goods from Moscow to Kamchatka , and the managers of the company flew specially to motivate his salespeople. Now the entrepreneur will always pay more attention to the depth study franchbuka ( a list of recommendations for the franchisee . – Forbes).

Marianne Kashezheva , managing partner of “Business Bazaar” , warns that you should not rely on the instructions over the phone or by e -mail, electronic presentations and marketing materials. ” Any question of business, requires a personal meeting ,” – she said. It is worth asking in advance , ready to for this seller.In franchising entrepreneur Sharyga not disappointed . Six months ago, he opened a shoe stores under the names Obuv.com and Comforto. Now nine franchises bring Sharyge 7,000,000 rubles monthly revenue and margin will not fall below 15%. ” Many people think that franchise – it’s business on a silver platter . Nothing of the sort ! You provide the goods, give tips and fleece three skins for non- standards. And they are right , “- says Sharyga .

Features of the negotiations “in Russian”

The desire to show the strength , to win at any cost , an unwillingness to bargain – how not to give in to all this ?

Starting to talk about the practices of business , we should remember Mark Twain , who said that ” all generalizations are false, including this .” Therefore , I note immediately that all of my statements below do not claim to be the basic research of the existing models of governance in Russia . I do not agree with the Western experts who utrerzhdayut that the negotiations between the ” in Russian ” and the combination of ” nomenklatura style ” there is no difference . But we should accept the fact that the features of the conversation in different nations vary otkulturnyh traditions of a people . In the behavior of my colleagues, conducting negotiations with foreign kllegami , there are three main differences.

The desire to show who is stronger

On the mindset of the Russian human impact echoes impersokogo period, which can be defined as the dominance of power . Force , regardless of whether the money is , or authority , rank or talent, determines the behavior of the Russian colleagues . And if we start from the fact that during the negotiations , man is driven three motives – the desire to satisfy both parties to protect their rights or to show who is stronger – you can safely say that it motivates people rsskim third motive.

Realizing this, the foreign partner has to choose : either to leave the game , as the forces initially unequal, or to recognize the strength of both sides equal (but this is only possible when the foreign partner is no less powerful countries , such as China ), or look for other ways to equalize the force.

It should be the last resort for those planning to enter the Russian market. This may be the key to the knowledge possessed a foreign expert who wishes to conclude a partnership equivalent in strength . For example, Info Partnership with Korean company to a Russian businessman can be abundantly Info Partnership with compatriots other things being equal .

It should also be noted that in contrast to the Arab and Mediterranean countries , China and India, for the Russian bargaining itself be thought as something degrading . The roots of this has come from impersogo mentality.

The desire to win

The desire to command and even caused this principle as an “all or nothing” . And if an American , which entered into negotiations will seek to achieve success for both parties (the principle of win-win), it is more important for the Russian victory at the expense of the defeat of the other party. Avoid conflict can only help the search for a compromise . If the Russians have no other options , he is willing to negotiate.

Trust your partner

The third factor that determines the characteristics of negotiations ” in Russian ,” relationships , or personal acquaintance . The fact is , for the concept of «relationship» for a foreigner and “relations” for the Russians – not the same thing . Culture, harkternuyu for a society , forms the country’s history. And if you turn to the history of Russia , you will understand why from time immemorial Russian distrust foreigners not only in matters of business , but also to life in general.

For most foreign partners need only a brief business acquaintance . For example, representatives of industrial companies from the UK can sign a contract for $ 20 million with U.S. partners after a meeting with them . Sometimes enough to make a deal and virtual dating . In Russia, this is unacceptable. Strong relationships can guarantee that you will be talking to the proceedings. So for many foreigners , osobenoo from the West, where people live by the principle of “time is money” , it is not clear exactly why you need to make six visits to Moscow before the start points of the contract agreement . And if the foreign partner is not ready for such a long acquaintance , rosiyanin may be deemed inconsiderate and generally refuse to cooperate .

All other osodennosti negotiations – as a rule , the effects of these factors , or the influence of the common myths that appear due to the difference in mentality and are known far beyond the borders of the negotiation process .

For example, there is a myth that Russians are accustomed to negotiate in an aggressive manner . But in my experience , the Russians are not more aggressive than the Italians or Americans . Another myth – talks in Russia are always slow. In fact, they are not longer than negotiations in Latin America, and the process of negotiations balance between the desire to build a relationship and the principle of “time – money.”

Successful negotiations with representatives of Generation Y

Specialist negotiating shares tips on how to manage people born in the 1980-1990 ‘s.

55 -year-old vice president of the company was very angry. It is not time that morning asked his secretary to call the 31 -year-old PR- manager Dimitri. He still does not have a copy of the report , and the meeting on the nose. But Dmitry , instead of answering the call, sms sent to the chief , ” I’ll call you later.” But the call never came, and instead it was the second sms: “Report in your inbox from Saturday .” Vice – president of the company should read this article before you dismiss Dmitry . Generation Y people are different. They think differently and act differently. With them not turn out to work if they do not understand . And without them, the entire company can be lost .

If you are one of the leaders of the company, then surely the most promising employees will be people who belong to the generation Y. To this generation includes all those born in the 1980s and 1990s , and now they have become managers in companies. They are many of my students : they are all well- dressed, well aware that they speak English, but they prefer to answer in Russian , they have plates in their hands and they prefer to perform multiple tasks simultaneously . They may learn and at the same time to work . All of them are talented, do not praise the authorities are contradictory and can not concentrate on one thing for a long time . They can get bored quickly , so choose the social and professional mobility instead of a stable workplace. To find a common language with them , you should follow a few rules :

1. Give them a chance to speak. They are very annoyed when they interrupt . If your negotiations last for an hour, let them say 45 minutes. Do not take it as disrespect . This will help you to quickly reach an agreement . And if you want to achieve good results , give them a chance to talk , do not show their power.

2 . After 45 minutes , start to talk . Express slow and clear. You should not talk like them. His proposal ozvuchte in the last 10 minutes : it should sound briefly and clearly . The main rule – speak briefly . No need to explain to them your opinion , as it does not interest them because of something they enjoy and Twitter instead of writing letters . No need to convince them , just let go home , let them think .

3 . It is not necessary to talk about long-term plans : they do not want to think about the distant future. Make plans for next year, but no further. And if both parties will be satisfied at the end of the term , it can always be extended.

4 . Evaluate them on achievements , not by how much time they spend at work. Relationships are not interested , they are interested in the result. Therefore, any financial relationships must be present financial rewards for certain achievements , not for the time worked in the company.

5 . It is not necessary to delay the negotiations with them : one or two meetings , but no more. And attempts to delay the process can have you harm. The people of this generation are very comfortable feel in limbo .6. They are familiar with the notion of deadline . And if they did rip off , make them pay. Do not forget that they need the money more than a good relationship.7. Do not forget that the people of this generation are very inconsistent . Therefore, they should not be asking ” Why ? ” , Control them with actions.

Want to become a millionaire? Forget about the millions!

Ruben Harutyunyan , the head of men’s fashion shops network Henderson explains why it is impossible to develop the business , focusing solely on income.

He believes that we can only dream of millions in childhood. Annual revenue Ruben is approximately $ 100 million, and its network includes more than one hundred stores. Investment fund Aton Capital Partners in mid-2010, the company has invested Harutyunyan from $ 10 million to $ 20 million (the exact amount was not disclosed ) , thereby acquiring a minority stake of its business. When this network owner claims that he never in his life had no purpose to get rich. He shares tips on what motivation in business is the right one.

A friend of mine bought from Italy to Armenia vineyard. For eight years he was engaged in breeding resistant varieties of grapes before you received the grapes from which it was possible to make good wine. If, then, he appealed to investors , he would laugh. As many as eight years he spent , not even trying to recoup investments , and just getting ready to start production. He then did not aim to get rich. He is brought pleasure : he just wanted to prove that the land can give not only a fine cognac , but also an excellent wine. And last year, he presented his wines at the London exhibition and quickly attracted attention . As a result, he began to supply Armenian wines of its own production to a ” Michelin ” restaurants and large stores of London.

I know many businessmen , but among them there is no one who would have once made ​​a clear plan and, following it , has achieved a lot of success . In business card is not as important as the compass . I think the most important thing here – to find out what matters most to you, what gives you pleasure . It is impossible to become a good professional in music or sports, even if given the matter fully and at the same time do not love it. The same applies to business. It is impossible to succeed if there is no passion, no properly arranged priorities. Money should not serve the purpose , and the result of the work .

I’ll tell you about how the network was founded by men’s salons Henderson. Interestingly, the brand created not I, but Jerzy Marek Pehotski Lyubyanich and owning a Polish company LPP. When I met with them , I was committed to selling clothing from the company Fruit of the Loom. Then , in 1990 , they needed someone who can promote men’s clothing under the brand Henderson on the Russian market . Once I got samples of shirts and realized all the prospects , I agreed. While the market was presented a rather narrow selection of shirts mid-market , and so we stood out with a partner to explore the preferences of our Russian customers . We took part in the formation of collections of shirts : picking colors, materials, styles . I loved it , because I do not just sell , and participated in the development of the company. But then there was a small conflict : we have been working to improve the quality of the product , which inevitably entailed a rise in prices. Accordingly, the LPP did not like it , because the expensive items are sold slowly, and realize the bulk party was becoming increasingly difficult . In 2002, the LPP presented on the Russian market a new brand of youth clothing Reserved, inviting me to take part in its development. At first I agreed, but after a short stint still refused because he wanted to focus on the development of the brand Henderson. First, I did not want to deal with the mass market . Secondly, I wanted me to participate in the development of the brand , not just to sell her collection. After a year I decided to buy a brand LPP Henderson. Now LPP has five youth brands , which bring them an annual income of about € 1 billion we also create not only one shirt (in Henderson today the company has its own design studio , and the orders come in Spain, Italy , Portugal, China and other countries – Forbes). I am glad when the streets of cities around the world , I meet people who wear our clothes , shoes or accessories. In addition, we also have a second brand Hayas. And we get no pleasure from the level of our income , but from the realization that we are helping men to look good .

Of course, not every business that you love, will bring in more revenue. According to statistics, only 5-10 % of people completely realizovuyut all their aspirations and ideas. One day I was watching the Olympics on TV in London eight best runners competed , with each of them dreamed of winning , but the prizes went to only three of them. But does not mean that the desire to win the remaining five athletes were in vain . We each have different abilities , but it is important to decide on what brings us pleasure , and that we are willing to do for the people better than others. There is not a case in which all the efforts to make progress , to improve will be in vain . This is precisely the way to success. It is important to tune before starting a business. Because the most famous stars of Hollywood, whose revenues are now measured in hundreds of millions of dollars, starting with the fact that earning $ 100-200 . The famous French comedian Louis de Funes began his career with minor roles he ever played for years. But he tried to play expressively that later brought him worldwide fame.

This does not mean that the road to success is always a long and complicated , but should start with small steps . And when you find what you want to do, not have to calculate income. If you want to bake cakes , not because it is possible to make money, but because you just love pies , sooner or later your efforts will be appreciated by people . And even then you will be able to earn and .

Which is better – to hire an external or internal candidate

The president of Microsoft in Russia tells us how to choose between internal and external candidates for the vacant post .

In order to make an important decision , we always need to weigh the “pros ” and “cons .” Sometimes we even write down all the pros and cons on the sheet of paper , which helps us make things easier . Personally, I rarely do so , as some of the pros and cons are not always equivalent.

But there are some situations in which decision- making is the standard procedure . One such situation for me was a choice between external and internal candidate for one of the vacancies in our company. As a rule , I choose internal for several reasons:

1. You are already well aware of the strengths and weaknesses of the employee. It may not seem as attractive as the exterior , but it is only an illusion , as an internal candidate is more loyal to the company and has been verified , it is well acquainted with the structure of the company and the business processes that take place in it. He does not need to adapt , to meet with colleagues, software hardware, software, and internal rules . If you place a bet on his strengths, while at the same time helping to fight with weak , you can achieve considerable .

2 . Typically, an external candidate seems to be more competent and strong. First, all new always seems more attractive. Second, an external candidate always strive to present yourself in the best light . For many people, the transition to the new company is not looking for the best implementation of their abilities, but a way to make a career . And each new company and position they view as another step in the career ladder. This does not mean that they are bad professionals, but to sell themselves as expensive as possible for them is much more important. And not every company approaches a staff member .

3 . The interview is always a bit of a lottery . Sometimes good people can not present himself well in the interview , and therefore does not make the best impression . This is especially typical of certain types of persons , for example , creative professionals or researchers. And especially do not praise himself accepted in Russia . In addition, applicants are often found , which can produce a false impression regarding their knowledge , skills and experience. Perhaps each manager familiar with the situation , when the candidate expectations far exceed the reality.

4 . Always try to protect and support its people. When you hire an external candidate (especially for the head ) , it is stressful not only for himself but also for the employees who will continue to work with him. In the Russian office of Microsoft is trying to do the work and interaction with colleagues are more comfortable , but still completely eliminate the possibility of conflicts we can not. And the emergence of the new man – this is primarily a risk that the relations in the team may get worse .

5 . The optimal time employee without losing their motivation is really low. On average , it’s somewhere in 3-5 years ( depends on the post). That is, every time you hire an outside person, you , to some extent reduces the motivation of one of its employees , who hoped to hold this post . We have created a system in which every employee in our company can build a career , it lays out regularly with his manager . This gives considerable assurance of frustration.

Five main issues of franchising

In the capital, hosted the forum “Moscow – the territory of franchising “, where businessmen and government officials in Moscow discussed the prospects and problems associated with the development of franchising, which is an effective tool for business development. We offer five most pressing issues .

1. Entrepreneurs are not aware of the procedures for the acquisition of franchises and the benefits of doing business by franchising. According to the president of RAF Merab Elashvili , today in Russia franchise sorely lacking PR. The objectives of the association is to provide assistance and advice to budding franchisers .

2 . Among the entrepreneurs is very low demand . According to the General Director of ” Independent laboratory Invitro ” by Alexander Ostrovsky in Moscow lack of entrepreneurs who are ready to open your own business and to fight for its successful development . According to him, the need to help entrepreneurs , or small and medium-sized businesses simply will not.

3 . Today franchisees in Russia are low quality. According to the Director of Franchising Company “Express Retail” Alexander Nikanorova , business development for the franchise requires no less work than developing their own business. But many entrepreneurs forget about it . Alexander Nickanorov remembers that it happened and that we had to register them for cash .

4 . It is very difficult to get a bank loan without collateral and at a good rate. On December 31, 2011 Sberbank has launched a loan program called ” Business-start ” to help entrepreneurs start businesses for franchising. Under the terms of this program, you can get a loan in the amount of 3,000,000 rubles for a period of 3.5 years with an annual interest rate of 17.5 . To date, this is the only program of its kind.

5 . From 1 January 2013 the business has the opportunity to choose the tax system ( flat tax on income or a temporary patent system ) . According to the vice – president of ” Rush Subway Franchise Companies ” Gennady Kochetkov , this may give rise to disputes between brands and franchisees , since the payment of taxes under the patent is the use of cash registers neobyazatelnym.I if earlier it was possible to control the operation of the franchisee at the booths , it is now necessary look for new ways to control or restrict their rights .